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Case studies

Hospitals removing the dental-clearance bottleneck

Dental clearance sits on the critical path for transplant, cardiac, and oncology care — and it's often the step nobody owns. Here's how care teams use VitalPass to make it fast, verifiable, and predictable, so procedures start on time.

Transplant

A regional transplant center clears kidney candidates before they stall

Pre-transplant dental clearance was the quietest reason candidates slipped their surgical window — coordinators chased outside dentists by phone and waited days for a note that rarely arrived in a usable format. With VitalPass dispatching verified providers to the bedside, clearance moved onto a predictable timeline and results returned as structured documentation the committee could act on the same day.

Time-to-dentist

32% faster

vs. their prior outside-referral process

Cardiac / TAVR

A cardiac program takes dental clearance off the pre-op critical path

For TAVR and valve patients, an unresolved dental focus can push a case or send a patient home. The team used VitalPass to trigger clearance the moment a patient was scheduled, track provider ETA in real time, and attach the signed result directly to the pre-op record — turning a recurring bottleneck into a routine step.

Pre-op clearance time

5.1 days cut

median across scheduled TAVR cases

Oncology

An oncology service protects chemo and radiation start dates

Head-and-neck and pre-chemo patients need a dental evaluation before treatment can safely begin, and every delay pushes the start date. VitalPass gave the service a single workflow to request, dispatch, and document clearance — keeping treatment on schedule and giving the tumor board a clear, auditable record for each patient.

Clearances documented same week

94%

of requests over a full quarter

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